Frequently asked questions
Still unsure about something? Get in touch.
- Can the same item be sold and rented?
- Yes — that is the core idea. An item holds a sale price and hourly, daily and monthly rental rates. The available quantity is shared, so renting a unit removes it from what you can sell until it is returned.
- How long is the free trial?
- 14 days, with no card required. All features are available during the trial; plan limits apply once you subscribe.
- Is my shop's data separate from other shops?
- Every workspace is isolated at the database level with row-level security, and uploaded images are stored under a folder scoped to your shop.
- Can I add staff?
- Yes. Invite staff by link and assign owner, manager or staff roles. Your plan sets how many accounts are included.
- What if I bill a sale or rental by mistake?
- Void it with a reason. Stock movements and cash entries reverse automatically, the customer balance corrects itself, and the voided document stays visible for audit rather than disappearing.
- Where are item images stored?
- In the storage backend configured for the platform — built-in storage, Amazon S3 or Cloudflare R2. Switching backends does not change how you use the app.
- Can I export my data?
- Yes. Lists such as sales, rentals, customers, stock and cash entries export to CSV with your current filters applied.
- Which currency does it use?
- Pick your currency in workspace settings from a list of world currencies; symbol, decimals and symbol position are applied to every screen, invoice and receipt.
- Does it work on a phone or tablet?
- Yes. The app is responsive and installable as a web app, which suits counter staff on a tablet.